Refund Policy – Lash Lift Eyelashes
At Lash Lift Eyelashes, your satisfaction is our top priority. We take pride in offering high-quality lash lift kits and eyelash extensions designed to enhance your beauty. If, for any reason, you are not fully satisfied with your purchase, we’re here to help.
Returns
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We accept returns within 14 days of delivery.
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To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.
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To start a return, contact us at support@lashlifteyelashes.com with your order number and reason for return.
Refunds
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Once we receive and inspect your returned item, we’ll notify you by email regarding your refund status.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable. If you received free shipping, the original shipping cost may be deducted from your refund.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we’ll send a replacement or process a full refund.
Non-Returnable Items
For hygiene reasons, opened lash products or used beauty items cannot be returned or refunded unless defective.
Late or Missing Refunds
If you haven’t received your refund after 10 business days, please check with your bank or card provider. If the issue persists, contact us for assistance.
💖 Our goal is to ensure you love every purchase from Lash Lift Eyelashes. If you have any questions about your order, returns, or refunds, please reach out — we’re happy to help.
